Improved management reporting leads companies to replace Workforce Management system

The automation of administrative processes and requirements for improved management reporting are the most important factors when major companies decide to replace time registration systems rather than maintain the existing solution. three major companies talk openly about the factors they took into consideration

The automation strategy leads them to consider replacing their existing solution with a more advanced solution

Hagen ASScandinavia's leading stair producer Hagen AS has replaced its Workforce Management system as part of a wider automation strategy. In Norway, wages constitute a considerable cost and if production is to be profitable, it is imperative that time consumption is efficient.

In this particular production company one of the most important considerations was the extent to which a new system could help give production management an insight into time consumption in relation to current KPIs and particularly with regard to the time consumed per stairway. A reduction in the administrative work involved with quality control of time lists was also a major consideration in terms of the business requirements for a new system.

Ingvar Hagen, Hagen AS”Our time registration system at the time resulted in vulnerabilities in relation to our competitiveness. We wanted a much more modern system and new automation and reporting options. When it came to choosing a new system from a shortlist of 5 suppliers we placed a great deal of emphasis on the system having functions that went a lot further than simply stamping employees in and out. At the same time, it was important to our organisation that the solution was module-based so that it could be implemented in phases since we found it difficult to concretise our requirements and wishes without the benefit of phased experience,” says Ingvar Hagen, Technology and Process Development Manager at Hagen.

End of support and new wage system created the need for replacement

Findus Sverige ABThe Swedish food production company Findus Sverige AB employs 300 salaried and 500 hourly-paid workers who are engaged in the freezing and processing of vegetables and other seasonal produce from farms in Skåne in particular. In the summer season, the workforce swells by 300 employees who work round-the-clock at a wide variety of times.

Time registration at Findus is comprehensive and since the company was considering replacing its WFM system, the decision took on an air of urgency when the previous supplier decided to end product support on Findus's existing WFM system. At the same time, the company wanted to switch to another wage system.

Enkel registrering på terminalNew business requirements also necessitated investment in system adjustments which Findus preferred to implement through the acquisition of a new future-proof system that could be integrated seamlessly with the new wage system rather than throwing money at an older solution.

”Management wanted a clearer overview of time consumption that was both user-friendly and generated reports in real time while Production wanted terminals that were easy to maintain,” says Mia Bornheim who was responsible for the replacement process at Findus.

Cost-effectiveness of the business model a crucial factor

ProPC hos Lantmännen MaskinThe cost effectiveness of the company's was the crucial factor in management's considerations when Lantmännen Maskin decided to replace its existing time registration solution for the 300 service engineers who drive all over the country to farms to repair tractors and agricultural machinery from more than 50 workshops around Sweden.

It soon became clear that the existing solution needed replacing with a new solution that made it quick and easy for service engineers to report precise working hours for every single customer. This required a user-friendly WFM solution with advanced registration and reporting functions in real time.

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”In an efficient workshop you need to achieve an operational gain of 10 percent. In workshops like ours it is in the last working hour of every day that you earn most money. Since we implemented our new workforce management system we have become more focussed when we are working and better at measuring our input”, says Hens Hennig, Project Manager at Lantmännen Maskin.

Previously, there were too many loose time sheets going around from service engineers to administration containing data on the time spent on the individual farms. This resulted in uncertainty and billing levels that were too low in relation to the working hours consumed.