Customer case study


A simple and efficient solution for food wholesale dealer

SuperGros a/s is a wholesale dealer in the grocery and convenience market. SuperGros makes purchases and deliveries for the supermarket chains SuperBest, SPAR, KIWI as well as a whole series of smaller chains in the convenience market including Nærkøb, Letkøb and Shell.

Their primary business areas are purchasing and logistics. SuperGros a/s has an annual net turnover of 16.3 billion Danish kroner (in 2011) and a workforce of approximately 1100 employees in terminals in Vejle, Herning and Ringsted.

SuperGros a/s is part of the Dagrofa group.


”Replacing another time and attendance solution with ProMark added real value to SuperGros as well as being a really good experience for the users. ProMark is a very user-friendly solution.“

Henrik Agerskov
Projekt Manager, SuperGros a/s

Christian Rohde og Mette Frantzen, Dagrofa / Supergros

the challenge

  • Absence registration on-line for administrative staff
  • Wish for a transparent system with integration to the payroll system
  • Automatic reporting via email
  • Equal handling of registrations throughout the company

success criteria

  • 1100 employees across three different locations
  • Hardware (LAN terminals) & Software (ProTime)
  • Service (implementation, project management, steering group and Hotline)
  • A turn-key solution supporting all business needs




  • New routines for approval on-line to involve department managers more
  • On-line approval routines
  • Integration to payroll and HR system
  • Gain full transparency on absence KPIs through graphic display of, for example, absence per department

Primary results

  • Significant lift in follow-up on deviations
  • Improved quality and reduced time spent on payroll handling
  • Uniform data for payroll handling
  • Reliable implementation: 100% on scope and on time – and under budget!