Efficient, simple and profitable service order management
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Lantmännen Maskin is a Scandinavian company based in Sweden, working with all kinds of agricultural machinery; new machines, used machines and spare parts. In its capacity as a business partner, Lantmännen Maskin takes responsibility for the entire chain from import to sales, spare parts and servicing. The company sells Valtra and Fendt tractors, Fendt combined harvesters and a broad range of tools and haymakers. Together with their sister company Swecon, they have 70 workshops offering fast expert service in Sweden. Lantmännen Maskin is owned by Lantmännen, which is one of the largest groups within food, energy and agriculture in Scandinavia. Headquartered in Malmö, Lantmännen Maskin has approx. 750 employees and net sales in excess of SEK 3.8 billion. Swecon has 560 employees and revenues of SEK 4.5 billion. |
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"To ensure that all hours were invoiced, we had a clear desire to reinforce reporting from our mobile service engineers – and we have largely been successful in this. The fact that everything is now run in real time means that we have a simple, cost-effective tool for managing the company's supply of services.
With the new portal, our managers have a smooth and simple interface making the work process of handling and editing jobs as well as approvals more efficient."
Anders Segervall,
IT Service market, Lantmännen Maskin
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