From manual administration to automatic notification!
Gjensidige in Denmark is a subsidiary of Gjensidige Forsikring ASA – one of Scandinavia's four largest non-life insurance companies with activities in Norway, Sweden, Denmark and the Baltic States. Gjensidige Forsikring offers insurance to individuals, business, agriculture and the public sector. The Danish branch of Gjensidige Forsikring has approx. 500 dedicated employees. Gjensidige's overall goal is to be the most customer-oriented company in the insurance industry, and they prioritize profitability rather than growth. For Gjensidige Forsikring, it was essential to automate all work processes in the administration so they chose to extend their ProMark solution with ProNotify for automatic notification to get more benefit from the solution. |
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“We have outsourced our payroll administration and wish to avoid manual procedures both within our administration department and for our employees. Part of the solution was to expand our ProMark process support with "ProNotify", i.e. automatic reminders for managers in case of missing approvals and reminders for employees with missing registrations. As a result, our payroll reporting has become more reliable and accurate.”
Kenneth Ruby Jensen
Department Director, HR Nordic, Gjensidige Forsikring
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The challenge
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Project scope and success criteria
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Key Methods
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Outcomes
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Primary results
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