Coop Albertslund distribution centre

Optimum capacity management ensures goods on time

Coop is Denmark's largest retail company operating the supermarket chains Kvickly, SuperBrugsen, Dagli‘Brugsen and coop.dk and the subsidiaries Irma A/S and Fakta A/S.

Coop is also the oldest retail company in Denmark and is owned by its members. In January 2013, Coop joined FDB (the joint association for Danish cooperatives).

Together with its independent cooperatives, Coop Danmark has 1,200 stores, annual sales of DKK 54 billion and approx. 40,000 employees.

”Thanks to ProBI, we are now significantly better at allocating staff to our storage facilities according to the load of the day, 4 weeks ahead and over the year. This means that we are able to deliver the desired goods to the stores at the right time – with minimal use of resources.”

Lars Rowland Brandi
Planning Manager, Albertslund distribution centre, Coop Danmark A/S

Enhanced capacity management at Coop Danmark A/S

the challenge

Difficult to get valid data due to unrelated, partially self-invented systems with manual workflows
Capacity is managed based on historic forecasts and personal experiences up to the day before delivery
Risk of data and decision errors

success criteria

Consolidation of planning data
Increased automation so time is spent on making the right decisions, not on obtaining data
Enhanced ability to react
Load levelling over the day, week, month and year

Methods

ProBI with integration to Analyzer and PowerBI. This combines ProMark data cubes with other cubes for daily follow-up as well as long-term planning
In addition, Coop uses ProTime for T&A registration with integration to payroll and ProManagement for staff roster planning
Registration via ProPortal and ProTerminal

outcomes

Real-time data and thus, a fact-based basis for decision-making
Better balance between capacity and work load in the medium and long term
Better utilization of employees' working hours through efficient staff roster planning
Reduction of non-activity based hours
Central planning

Primary results

Fast and flexible planning and re-planning through continuous monitoring and simulation
Less overtime among warehouse workers and fewer standby calls
Saved time on scheduling