customer case study


ProMark & Microsoft Dynamics 365 FO: A joint solution with great value

Bankdata was founded in 1966 and is today one of the largest financial IT development companies in Denmark.

Bankdata is owned by 9 Danish banks that are also their customers. Bankdata develops and delivers total IT solutions, which includes all the IT that banks need to run a competitive business – including development of online and mobile bank, credit and advisory tools as well as support and security. The solutions are used by approx 7,500 employees in the banks which together serve more than 1.8 million customers.

Bankdata employs approx. 700 people. The company is headquartered in Fredericia (Denmark) and has development centers in Denmark (Silkeborg and Aarhus) and in India.

ProMark & MS D365FO creates value at Bankdata

"By integrating ProMark and our D365FO solution, we get exact data for the payroll preparations and efficient  documentation of the employees’ project hours for the ongoing follow-up, in one and the same process. This is of great value to us"

Louise Godsk Østergaard, Department Manager, Finance

ProMark og MS D365FO skaber værdi hos Bankdata

The challenge

  • Need for increased transparency in relation to time spent on projects to be able to calculate the costs of specific deliveries
  • Older, self-developed solution that no longer meets Bankdata’s requirements

Project scope and success criteria

  • The solution must support the financial sector’s collective agreement for approx. 800 employees in Denmark, including hour bank
  • Project registration for all employees – also consultants in India and other external consultants
  • Projects/activities are created in D365FO and loaded into ProMark for registration of  project hours, after which data is sent back to D365FO for further processing and follow-up

Key modules


  • Fewer manual tasks and thus increased efficiency in the administration of time, absence and projects
  • Increased visibility into time spent on the various projects through integration to D365FO
  • Modern and future-proof IT solution

Primary results

  • Lean processes for time and project registration save time for everyone
  • Complete overview of time spent on projects gives a better foundation for post-calculation and financial follow-up