Customer Support

Support from Mark Information

Useful information in case you need to contact our Customer Support team

Mark Information naturally offers support and hotline for our products in all our markets. Our support may be given by telephone, via remote connection or on site as agreed.

Services from our staff are rendered according to stipulations in the support and maintenance contracts or according to current consultancy rates. If you do not have a support and maintenance agreement for your installation, please contact us.

Customer Support

Contact information

Tel.: 0808 23 44 786 (free)
Fax: +45 4690 0088
E-mail:

Opening hours

Monday - Friday: 9.00 - 17.00

Outside office hours: Tel. +45 2999 9030
(special rate)

HARDWARE REPAIRS

Please write a note explaining the problem, and forward any hardware for repair to:

Mark Information A/S
Maglebjergvej 11
DK - 2800 Kgs. Lyngby
Denmark

Att. Hardware

Tel. +45 4690 0000
Fax +45 4690 0088
E-mail:

Customer Support

Tel: 0808 23 44 786

Latest ProMark version

Read about all ProMark versions on Mark+ extranet - log in here.

Click here to order an upgrade